Etecsa’s Digital Tool Boosts Connectivity and Business Management in Holguin

With a total of 1,461 clients and 5,090 transactions processed nationwide, the Corporate Portal is now a tangible reality for the legal sector. According to Félix Manuel Piña Figueredo, head of the Corporate Marketing Group of Etecsa‘s Holguin Territorial Division. The significant contribution of this new tool to the digital transformation of mobile service management in state-owned entities has been evident.

The executive explained that the decision was made to begin implementation. With these specific procedures they represent more than 90% of the transactions typically. Carried out in person at the Commercial Offices for Business Services.

By drastically reducing paperwork and optimizing the technological infrastructure. This alternative, developed within the Holguin territorial division itself. It facilitates key services such as line activation and blocking, SIM card replacement, and self-management of business data plans directly from the entities.

In that same vein, Piña Figueredo emphasized that the company’s efforts in the region are focused on perfecting the technical infrastructure. To expand mobile coverage and sustainably improve internet connectivity.

These actions are reflected in the positive impact reported in key economic and social centers in the city of Holguin. Such as the Clinical Surgical Hospital and the Bucanero Brewery. Whose users confirm that the platform substantially optimizes administrative work time thanks to its 24/7 availability.

Also this project is being implemented by young IT professionals from Holguin. Who have already provided services to 139 corporate users in the province and successfully processed over 1,000 transactions.

For later phases, the Etecsa corporate representative specified that the goal is to expand connectivity through self-management of other high-demand services. Including basic telephony, comprehensive account inquiries, and access to data center services such as virtual servers and secure web hosting.

By: Daimy Peña Guillén

Radio Angulo
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